Samsung Galaxy S3 Common Issues and How to Fix Them

Samsung Galaxy S3 brought more features than its predecessor,Galaxy S2 including an intelligent personal assistant feature (S Voice), eye-tracking ability, increased storage and wireless charging. Nevertheless, this device has some lacks as it reported by many users. Here are some common issues facing by the users and how to fix them.

source: cnet.com

Common Samsung Galaxy S3 issues and their solutions

Samsung Galaxy S3 I9300 MMS And Contact Problem

If this issue occurs on some of Samsung Galaxy S3 I9300, you can try to perform these solutions.

Solution 1:

Contact the Straight Talk support and ask for a new APN.

Solution 2:

Change the priority settings of your Galaxy S3 back to normal.

Solution 3:

Switch off delivery reports by going to the Messages Menu > choose MMS or Multimedia Messages >turn off Delivery Reports.

Solution 4:

Check your network settings by contacting the customer support.

Camera Error “Errorcallback” Samsung Galaxy S3 I9300

If you own a Samsung Galaxy S3 I9300 and you found ‘Errorcallback’ message on the camera feature, try these solutions to solve it.

Solution 1:

Perform a factory reset.

• Remove the battery from your Galaxy S3, wait for a minute, and then put it back in.
• Press and hold the Power, Home, and Volume up buttons altogether.
• Release the buttons once the Samsung logo appears.
• In the system recovery option, select factory reset/wipe cache and select Yes to delete the user data.

Solution 2:

Clear cache the app by going to Settings > choose Camera application > choose Force Stop the app > Clear the data > reboot your device.

Solution 3:

Reload your firmware,

• Download Kies 
•  Go to tools > click Firmware Upgrade and Initialization
• Upgrade your firmware

Solution 4:

Reflash your device

Solution 5:

Clear system cache in recovery mode.

• Turn off your Galaxy S3.
• Turn it back on again by pressing and holding the Power, Home and Volume Up buttons simultaneously until you see the Android System Recovery screen, then release them.
• Select the highlighted option by using the power button.
• Wipe Cache Partition.

Samsung Galaxy S3 not Booting Up

Your Samsung Galaxy S3 is not booting up? Here are some potential solution to overcome the issue.

Solution 1:

Perform hard reboot on your Galaxy S3 by pressing and holding the Power, Home, and volume up buttons altogether > Once you see the Android logo appears, release them all > find and select Factory Reset/Wipe data > Delete all user data > reboot your device using the power button.

Solution 2:

Remove the battery from the phone > press and hold the power button for 15 seconds > put the battery back in.

Solution 3:

Boot your device into Safe Mode by pressing and holding the Power button > once you see the Samsung logo on the screen, release the power button > press and hold the Volum down key and your Galaxy S3 will restart.

Solution 4:

Boot to Recovery Mode and clear the cache partition.

• Press and hold the Volume Up, Home, and Power buttons together at the same time.
• Once you feel the device vibrates, release only the power button.
• Release the Home and Volume Up button after you see the Android System Recovery screen appears.
• Highlight “wipe cache partition” and tap it using the power button.

Solution 5:

Try a new battery.

Samsung Galaxy S3 Showing Unread SMS Messages

Some users complain that their Samsung Galaxy S3 showing unread SMS message. Here are the steps to fix the Issue.

Tap the menu key on mobile home screen > tap the More tab > choose Application Manager > swipe the screen to All tab > find Badge Provider > select the Clear Data button > select OK. Now, reboot your device.

Samsung Galaxy S3 Audio Problems

The Audio problems are the common issues on Galaxy S3. If you are facing this issue right now, follow these simple solutions.

Solution 1:

First, try to restart your phone.

Solution 2:

Uncheck Noise Reduction, follow the steps below:

• Head to Settings > Accessibility
• Make sure that you select the “turn off all sounds”.
• Go to Settings> Sounds
• Make sure that the volume level is high and ON
• Open Menu > Call settings > Additional settings
• Make sure the noise reduction is checked.

Samsung Galaxy S3 Reboots Randomly Problem

Sometimes you can find the random reboots problem on your Samsung Galaxy S3. These solutions below will help you fix it.

Solution 1:

Clearing data and cache Google play store and Chrome.

Go to Galaxy S3 Home screen and tap Menu key > Settings > Application Manager > find and tap Google Play Store > tap Clear Data > tap Clear Cache > go back to apps list > find Chrome and then clear both cache and data.

Solution 2:

Boot your phone into Safe mode.

Turn off your Galaxy S3 > hold the Power button and tap the menu button, and the phone will start booting. If after you perform boot the phone in safe mood and it works fine, the third party apps responsible for this issue. To remove those apps is the best way.

Solution 3:
Wipe Cache Partition

Samsung Galaxy S3 Connect to WIFI But No Internet

If you are having the Wi-Fi issue on your Galaxy S3, you are not the only one because many users reported the same thing. The solutions below might help you to solve the issue.

Method 1:

Update the software by going to Settings > About device > Click software update.

Method 2:

Reset Your Modem by pressing and holding the power button at the back of the router.

Method 3:

Change your WPA connection/Encryption Algorithm type.

• Go to router settings and type these in the URL.

Linksys – http://192.168.1.1
3Com – http://192.168.1.1
D-Link – http://192.168.0.1
Belkin – http://192.168.2.1
Netgear – http://192.168.0.1.

• After you are logged in, go to Settings > Security Settings. If your default encryption was AES, change it to TKIP. If it was TKIP change it to AES.

Method 4:

Go to Date and Time > make sure your Time zone is correct > make sure your date and time are correct > restart your modem.

Samsung Galaxy S3 message notification error

If your Galaxy S3 has ‘message notification error’, just follow these simple step to fix the issue.

Access to Application Manager on your phone > select the “All Apps” > tap “badgeprovider” > tap Clear data > restart your Galaxy S3.

Samsung Galaxy S3 Stuck On Download Mode

When you were downloading something on your S3 device and it suddenly stuck on ‘Download Mode’, try to follow these simple methods.

Method 1:

Upgrade your Samsung Galaxy S3 to the latest firmware.

Method 2:

This method is applicable for the Galaxy GT-I9305. Make sure you have backup your data and the battery of your phone is charged at least 60%.

• Get root access. (OPTIONAL)
• Next Download Custom Firmware
• Download Odin.
• Extract the Firmware Zip File
• Open Odin.exe
• Take your phone into Download mode, and then remove your S3 from the computer > press and hold Volume Down, Power Home altogether > Press volume up button
• Connect your phone to the computer. On Odin, you will see and added message appear
• Click on the (AP OR PDA for the later version) button and click browse for the Firmware file you just downloaded. Very Important – Make sure Re-Partition box is not checked
• Your Phone will be flashed, with a Status Pass at the top left.

Samsung Galaxy S3 Contact Manager Issue

Contacts is one of the most important features on every device because it stores all phone numbers, email addresses, and other information about out contacts. It can be so annoying if we face some issues related to the contact feature, like Contact Manager issue. Try the following.

• Go to Settings > Accounts > Google > go to your account.
• Go to Settings > Apps > find “All” tab > find Contact > tap Force Stop and Clear Data.
• Go to Settings > select Apps option > scroll to ‘All’ tab > find Contact Storage > tap Force stop and Clear Data.
• Reboot your phone.

Samsung Galaxy S3 Stuck At Samsung Logo Screen

Some of Samsung Galaxy S3 users complained that their device is stuck at Samsung Logo screen. These simple methods will help you solving the issue.

Method 1:

Perform hard reset.

• Take the battery off from your phone, wait for a minute and put it back.
• Press and hold the power, home, and volume up altogether.
• When you see the Samsung logo on the screen, let go all the buttons.
• Go to system recovery > find and tap Factory Reset/Wipe Data > tap “Yes” > tap Reboot system now.

Method 2: Soft Brick

This method is applicable for the Galaxy GT-I9305. Make sure you have backup your data and your Galaxy S3 is charged to at least 60%.

• Get root access.
• Download Custom Firmware
• Download Odin.
• Extract the Firmware Zip File
• Open Odin.exe
• Access the Download mode. Remove your Galaxy S3 from the computer. Press and hold Volume Down, Power, and  Home buttons altogether.
• Press volume up button
• Connect your Galaxy s3 to the computer, on Odin, you will see and added message appear
• Click on the (AP OR PDA for the later version) button and click browse for the Firmware file you just downloaded. Make sure Re-Partition box is not checked, this is very important.
• Your Phone will be flashed as you can see the Status Pass on the screen.

Fix Camera Failed Problem On Samsung Galaxy S3

The camera is one of the most important features. If you are facing a camera failed problem on your Galaxy S3, these methods will help you to get rid of it.

Method 1:

Clear camera cache and data.

Press the Menu key from Home screen > Settings > Application Manager > choose All tab and swipe it to the left > find and tap Camera option > press Force Close Button > tap Clear Cache Data button > tap Clear Data button > then reboot your phone.

Method 2:

Clear gallery cache and data.

Go to Settings > Application Manager > choose All tab and swipe it to the left > find and tap Gallery app > press Force Close Button > tap Clear Cache Data button > tap Clear Data button > then reboot your phone.

Method 3:

Perform a factory reset on your Galaxy S3.

Go to Settings > Account > Backup and Reset > Factory Data Reset > Reset Device > tap on Delete All button.

Method 4:

Wipe cache partition.

Turn off the phone > press and hold the Power, Home, and Volume Up buttons for a few seconds until you feel the phone vibrates > highlight the “Wipe Cache Partition” using volume down key > press the Power button to select it.

 Browser Issue On Samsung Galaxy S3

One of the most often things we do with our smartphone is using the browser. Follow the steps below if you are facing browser issue on Galaxy S3.

Go to your phone Settings > choose More tab > select Application Manager > swipe the screen to the left twice and choose the “All” tab > select and tap the latest browser that you used > tap the Force Close > tap Clear Cache >tap Clear Data. If at this point the issue has not been solved, you have to uninstall the browser and replace it with the new one from Google Play Store.

Frequent Freezing Issues in Samsung Galaxy S3

It is so annoying if our Galaxy S3 has a frequently freezing issue. But, you don’t have to worry, we show you some potential methods to fix that.

Method 1:

Limit the processes of your Galaxy S3.

Go to Settings >> Developer options >> Limit background processes menu and size the process by 4 or lower at once.

Method 2:

Safely remove your SD card.

Head to Settings > tap the More tab > find and tap Storage > find and tap Unmount SD card > tap OK. Now, remove your SD card from Galaxy S3.

Method 3:

Clear your TouchWiz data: Settings >> Application Manager >> TouchWiz >> tap Clear Data.

Method 4:

Check if your phone has low memory.

Go to Settings > find and tap My Device > click Dashboard > tap Storage > go to the Overview section and  check if your phone has low memory. If it does, delete some of it.

Method 4:

Clear the application cache: Storage dashboard >> App Storage >> tap the application > tap Clear cache.

Method 5:

Close or uninstall applications.

Access the Power Usage Dashboard > tap Battery Usage > tap the app that you want to uninstall > tap Info > Uninstall > Ok. Or,   if you just want to close it, tap the app and tap Force Stop.

Method 6:

Update the software.

Open the System Updates Dashboard >click Device Software > tap Check Now > tap Update if it is available.

Slow Charging Problem On Samsung Galaxy S3

Slow charging on Samsung Galaxy S3 is one of the common problems. Here are some methods to fix it.

Method 1:

Turn on Low Battery Dump: open up Dialer > Dial *#9900# > find and click ‘Low Battery Dump’ >> tap to turn on.

Method 2:

Uninstall the unwanted software from your phone.

Method 3:

Wipe cache partition.

Turn off the phone > press and hold the Power, Home, and Volume Up buttons together at the same time until the phone vibrates > let go the power key but keep holding the other two keys > highlight the “wipe cache partition” and press the volume down key to select it.

Method 4:

Perform Master Reset.

Go to Settings > Accounts > Back Up and Reset > Automatic Restore And Backup My Data > Factory Data Reset > Reset Device >

Method 5:

Boot to Safe Mode, then uninstall the third party apps by going Menu> Settings> More> Application Managers, Downloaded> tap the preferred application > tap uninstall> Ok. After that, turn off safe mode by pressing and holding the power key> restart> Ok.

Method 6:

Download and Install Greenify to stops your phone from lagging and leeching the battery.

Method 7:

Close the apps by holding the home button, and then let it go once you see the screen of the recent used apps. Find and tap the Task Manager at the bottom > tap End All Applications. Next, find and tap the RAM option at the top and clear memory.

Method 8:

Re-calibrate the battery.

• Take off the battery from your Galaxy S3
• Plug the original charger to your phone through power supply for about 30 minutes.
• Put the battery back in without remove the charger, and charge it until 100%
• Use your phone until the battery drain to 0%
• Repeat the steps twice.