Things to do if your Samsung Galaxy S20 5G is not connecting to Wi-Fi network

By Elizabeth

First Published on September 04, 2021 | RECENTLY REVISED

This article is 4 years old.

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In the smartphone world, some problems are common, and Wi-Fi-related issues fall into that group. Almost every user experienced it, and we can all agree that not connecting to a Wi-Fi network can be really frustrating. Here, we will share a couple of solutions to know what to try if your Samsung Galaxy S20 5G is not connecting to Wi-Fi network. Let’s begin.

Samsung Galaxy S20 5G is not connecting to Wi-Fi network – Ways to fix it

Fixing the problem is not complicated, but it may take some time as many options are there for you to try. You never know which one is going to work for you.

Toggle Wi-Fi – this simple step can be all you need. Turn off Wi-fi and enable it again.
Toggle Airplane mode – open Quick Settings, enable this mode by tapping on the dedicated button. Wait for a minute and turn it off.
Restart your modem and router – Unplug the device from the outlet, wait for a couple of minutes, then plug it back in.
Restart your S20 5G – press and hold the Power button and the Volume down button simultaneously. Hold the buttons for 10-15 seconds, and the phone will restart.
Forget the network – head over to Settings > Connections > Wi-Fi. Find the problematic network and tap on the gear icon. Tap Forget. Go back to the network section, find the network and try connecting to it.
Safe mode – an app that’s poorly coded can create all kinds of issues on the phone. The best way to figure out whether one of the third-party apps is the problem is by booting the phone into safe mode because all of them will be disabled. You can use the phone, try connecting to Wi-Fi, and if it is working, one of the apps is the culprit. Press and hold power off button, and when you see the option power off, press and hold it. Wait until Safe mode appears, and once it does, tap on it. Test the Wi-Fi, and if all is working well, you will have to remove third-party apps one by one or perform a factory data reset. To exit safe mode, restart the device the usual way.
Reset network settings – by doing this, all network-related settings will go back to factory defaults, and you’ll have to make adjustments all over again. Go to Settings > General Management > Reset > Reset network settings. Tap Reset settings and confirm.
Reset all settings – this can help as well. Go to Settings > General Management > Reset > Reset settings. Tap to confirm.
Factory data reset – finally, you can perform a factory data reset and give your phone a brand new start. Create the backup and then go to Settings > General Management > Reset > Factory data reset. Tap to confirm. When the process completes, set up the phone.

You may also read: How to fix Samsung Galaxy S20 5G/ S20+ 5G/ S20 Ultra 5G that is stuck on logo screen