HTC One M7 Common issues and How to Fix Them

HTC One M7 is the first device from HTC One M series that was launched in 2013. The device has a premium design and even though it works really well for most owners, some users reported the issues. We are going to share some common issues of HTC One M7 and how to fix them.

Source: youtube.com

Background Noise Problem On HTC One M7

Many One M7 users complained about the disturbing sounds coming from the headphone while they were playing the music on it. If you are experiencing the same problem right now, you can try these solutions.

Solution 1:

Go to the Notifications panel > tap the gear icon > turn off the Beats Audio.

Solution 2:

Update the Software.

Solution 3:

Turn the NFC off.

Microphone Problem On HTC One M7

We are going to show you how to fix microphone problem on your One M7 device. These potential solutions may help you to overcome the issue.

Solution 1:

Clean the microphone from dirt and dust by using a thin needle and compressed air to blow it out.

Solution 2:

Remove your HTC One M7 case because it might cover the microphone.

Solution 3:

Cover the microphone on the back or use a small tape over it.

Solution 4:

Try to clean the microphone by using toothbrush strands. Insert the strands into the microphone and rotate it carefully so it will not damage the microphone.

Wifi Connection Issue On HTC One M7

A Wi-Fi on a smartphone is  necessary. If your smartphone has a Wi-Fi connection issue, you can fix it with these solutions.

Solution 1:

Turn off the WiFi router and HTC One M7 for a half minute, and then turn it back on.

Solution 2:

Forget the network by deleting the connection from your device.

Solution 3:

Turn off the WiFi and turn on the Airplane mode, and wait for a few seconds. Turn the WiFi back on and the Airplane mode to off.

Solution 4:

Install Wi-Fi Analyzer to help you find the less busy channels.

Solution 5:

Update the router’s firmware to the latest version.

Solution 6:

Make sure the MAC filtering is Off by checking the authentication protocol and the other settings.

Solution 7:

Change the date and time of your HTC One M7 by going to Settings > Date and Time.

Solution 8:

Boot to safe mode.

Press and hold the Power key > touch and hold the Power off > when the reboot to safe mode appears tap restart. When the phone is in the safe mode, check if you have any WiFi issues. If the WiFi is fine, one of the third-party apps is responsible for this issue.

Solution 9:

Change your Security Settings on your Router.

• Linksys – http://192.168.1.1
• 3Com – http://192.168.1.1
• D-Link – http://192.168.0.1
• Belkin – http://192.168.2.1
• Netgear – http://192.168.0.1.

Random Reboots Problem On HTC One M7

Having a random reboots problems on your HTC One M7 is a very annoying thing. Are you facing the same issue right now? Try these solutions out.

Solution 1:

Go to Settings > About > Software Updates, and install it if the update is available.

Solution 2:

Update all the apps by going to Google Play, My Apps and make sure all of them are up to date.

Solution 3:

Boot to safe mode.

Press and hold the Power key > press and hold the Power off > when you see Reboot to safe mode tap Restart. When your device is in the safe mode, check if you have any issues with it. If there are no problems, that means that one of the third-party apps you have installed is causing the problem because, in the safe mode, all third-party apps are disabled.

Solution 4:

Wipe Cache Partition.

Go to Settings > turn off Fast boot > power off your phone > press and hold the volume down and the power button together at the same time until you see the bootloader > select recovery mode. When it loading, press and hold the volume up and tap the power button. When you see the blue screen, let go the volume up. Then, select Wipe Cache partition > select Reboot system now, using power key.

Unresponsive Back And Home Buttons Problem On HTC One M7

This issue is probably related to a software, you can try to update the software of HTC One M7. But, if you are still having this issue after you updated the software, these solutions may help you.

Solution 1:

Tap Lock, and then unlock it again, then tap the touch screen and try the buttons once again.

Solution 2:

Go to Settings > Language and keyboard > HTC Sense input > Advance > Calibration tool. use a very light touch to calibrate.

Solution 3:

Turn on Vibrate Feedback by going to Settings > Sound > Voice Feedback, turn it on.

Headphones Issue On HTC One M7

This is one of the common issues that appears on HTC One M7. These simple solution can help you to solve it.

Solution 1:

Unplug the headphones and plug it again with a half part of it.

Solution 2:

Turn on the Beats Audio.

Go to Settings > turn off Beats Audio, then turn it back on.

Solution 3:

Clean the headphone port from dirt and dust by blowing it all out using compressed air.

Overheating Problem On HTC One M7

You are not the only one facing this problem because many One M7 users reported the same thing. How to solve it? Try these solutions.

Solution 1:

Remove the case from your One M7 if you are using it.

Solution 2:

Try to keep your phone in a cool environment with a good air circulation.

Solution 3:

Check which apps consume a lot of battery life.

Go to Settings > Power > Usage and then close those apps. 

Solution 4:

Turn off automatic synchronization. 

Solution 5:

Make sure that GPS, Bluetooth, and other services are inactive and check your phone’s temperature by dialing *#*#4636#*#*

Solution 6:

Perform a Factory Reset, but backup your files first. 

Go to Settings > Backup and Reset > Reset Phone > Erase all data > Ok.

Bluetooth Connection Problem On HTC One M7

Bluetooth connection problem on HTC One M7 is the common one. You can just simply try these solutions to solve it.

Solution 1:

Delete all the previous pairings on your HTC One M7. Open Settings on your phone > Bluetooth, then delete the pairs. Now again try to connect them.

Solution 2:

For a sending message issue, go to Settings > Bluetooth > Advance and check if the Message Access is on.

Solution 3:

Use a simple device name and try to avoid special characters.

Go to Settings > Bluetooth and make some changes if needed.

Solution 4:

Update the firmware of your Bluetooth device and car if it’s available.

Solution 5:

You can install a free app, named Bluetooth File Transfer.

“No Sim Card” Error On HTC One M7

One of the HTC One M7 common issues that is reported by many users is card cannot be detected by the phone and it showing ‘no sim card’ message on their device. Here are some potential solutions to fix it.

Solution 1:

Try to insert another SIM card on your phone and see if it works.

Solution 2:

Take out the SIM card from your phone and try to re-insert it correctly.

Solution 3:

Clean the gold contact on the SIM card using a microfiber cloth and alcohol and dry it nicely.

Solution 4:

Add a small piece of card or one or more layers of tape to the other side of the SIM card without gold contacts and then insert it again.

Solution 5:

Place the SIM card over the transparent tape neatly on the SIM card tray.

Camera Problem On HTC One M7

The camera is one of the most important features of the smartphone. If you are having this issue, try these simple solutions.

Solution 1:

Reduce the sensitivity of the camera by turn down the ISO of your phone camera.

Solution 2:

Update the software.

Go to Settings on your phone > About > Software Updates.

Solution 3:

Clear the cache of the camera app by going to Settings > Application > Camera > Clear Cache/Data.