Google play store is a the most useful app – the source of all other apps. We can download and update applications with ease. However, Google play store may stop working saying there is a server error. These kind of errors are system errors that can be fixed following some simple steps. Below, you will find the list of commom Google Play server errors and guides on how to fix them.
See also- How to fix Google play store error RPC
Google Play Store Issues And Their Solutions
Google Play Store not working
If the Google Play is not working properly, it is freezing, crashing or if the apps won’t download, there are several things you can do to fix the problem. One of the following solutions will work for sure.
Method 1:
Clear Google Play cache. Go to Settings > Apps > Google Play (under All section) and tap Clear Cache.
Method 2:
Clear Google Play data. Go to Settings > Apps > Google Play (under All section) and tap Clear Data.
Method 3:
Clear Google Play Services cache and data.
Method 4:
Go to Settings > Apps > Google Play Store and tap Uninstall updates. Then, download the older version of the app, from a website such as http://download.technobezz.com/android/.
Method 5:
Navigate to Settings > Accounts and then select Google under “Manage accounts”. Select your account, tap on three dots to open the menu and then click on Remove. If you have more than one account, remove them all. Once you are done, go to Settings > Accounts > Add Account, select Google and add your account.
Method 6:
If nothing else works, you can perform a factory data reset. Backup your files first, then go to Settings > Backup & Reset, select Factory data reset and then confirm the action.
Google Play Store error 24
This error usually appears when the users try to download new apps or update the ones they already installed. WhatsApp is often affected by this error. Let’s see how to fix this.
Method 1:
This method requires root. First, install Root Manager. Browse the internal storage. Go to Android > Data > WhatsApp. You need to delete the folder “com.whatsapp.” When you are done, install WhatsApp again.
Method 2:
Download Cleanmaster. Delete WhatsApp. Launch Cleanmaster and clean the junk files. If some important files are selected, uncheck them.
Method 3:
Perform factory data reset, but first, backup your data.
Google Play Store error 498
The main reason why this error appears is the device’s cache partition size, but there are also some other reasons why you can’t download the apps from Google Play. Here are the methods to fix the error.
Method 1:
Go to Settings > Apps > Google Play (under All section), tap on Clear Cache and Clear Data.
Method 2:
Try to download the app using the Wi-Fi network.
Method 3:
Go to Settings > Account > Add new account, then select Google and add an account.
Method 4:
If your Android phone or tablet is rooted, uninstall Google Play and install it again.
Method 5:
“Connect the phone to a computer using a data cable and open Google play store in Computer’s browser. As you get the app, click on it which will show an install button. Click on the button and the app will be installed in your Smartphone. So you can download the app in this way to avoid the problem.”
Google Play Store error 927
If you can’t download or update the apps due to the error 927, here are the potential solutions.
Method 1:
Go to Settings > Apps > Google Play, and then tap on Clear cache and Clear data.
Method 2:
Go to Settings > Apps > Google Play, and tap on Force Stop.
Method 3:
Go to Settings > Apps > Google Play, and tap on Uninstall updates.
Method 4:
Navigate to Settings > Accounts > Google > Remove Gmail accounts. Use another Gmail account to log in. Then, force stop the app, clear cache and data and add your Gmail account again.
Method 5:
Insufficient memory can be the reason why the error occurs. You can restart your device to close the apps that are running in the background and to free up the memory.
Google Play Store error RPC
This error usually occurs when the Play Store is not able to retrieve information from the server.
Method 1:
Download the latest version of Google Play from http://download.technobezz.com/android/ or http://download.technobezz.com/android/ .
Method 2:
Go to Settings > Apps > Google Play, and tap on Clear Cache and Clear Data.
Method 3:
Restart your device.
Google Play Store error 919
The error 919 may appear when downloading apps, often because the shortage of memory.
Method 1:
You can restart your device to free up the memory.
Method 2:
Go to Settings > Apps > Google Play, tap on Clear Cache and Clear Data.
Method 3:
Go to Settings > Apps > Download manager and clear cache from there as well.
Method 4:
Slow internet connection can be the problem. If you have been using Wi-Fi, switch to mobile data, and if you have been using mobile data switch to Wi-Fi.
Google Play Store error 403
If you can’t download the apps from Google Play because of the error 403, try the solutions listed below.
Method 1:
“The main reason for the error 403 is the proxy settings, so you need to disable it. To do that, Head to settings > wireless and network > mobile network > APN (Access point name) and then select clearproxy option to be confirmed that proxy setting is off.”
Method 2:
Turn the Airplane mode on and then turn it back off.
Method 3:
Open the Google Play, tap on three horizontal lines to open the menu, click on Settings, and then click on Clear local search history.
Method 4:
“Alternate Google account which is linked to the Gmail account can sometimes be the reason for the issue. So generate a new Gmail account and then go to the Google play store > press the menu button >Accounts > choose the alternative Gmail account (a new one) and try to download the app now without any error.”
Google Play Store error 491
This error can show up during downloading, updating or installing of the applications. Here are the solutions.
Method 1:
Restart your Android device.
Method 2:
Go to Settings > Apps > All > Google Play Store, tap Clear Cache and tap Clear Data.
Method 3:
Navigate to Settings > Accounts > Google > Gmail Accounts and delete your account. Then, clear cache and data, restart your phone, and once you are done, add your account again.
Google Play Store error 492
This error usually appears on Android devices rooted with the custom room. Here are the fixes.
Method 1:
Stop the downloading process, close the Play Store app, and then open the app again and try to install the app.
Method 2:
Go to Settings > Apps > All > Google Play Store, tap Clear Cache and tap Clear data.
Method 3:
If you are using custom ROM, boot your phone into recovery mode. Then, go to Settings > Advanced Settings and tap on Wipe Dalvik cache to delete the cache from custom ROM.
Method 4:
Sometimes, SD card is the problem, so what you should do is to format your SD card.
Google Play Store error df-bpa-09
Quite a few users complained about this error and the fact they were not able to download or update the apps. Here are the solutions.
Method 1:
Go to Settings > Apps (on some Android devices it is Applications, Manage Apps, App Manager,etc.) > All > Google Play Store, and then tap on Clear Cache and Clear Data.
Method 2:
Re-add your Google account. To do that, navigate to Settings > Account and then remove Google account. Restart your device. Go to Settings > Account and then add your account.
Google Play Store authentication error
Like the other Google Play issues, you can fix this one with ease. Here is how.
Method 1:
Go to Settings > Account > Google > Remove Google Account. Restart your device, and then add your account again.
Method 2:
Go to Settings > Apps > All > Google Play Store, Clear Cache, and Clear Data.
Method 3:
Uninstall Google Play updates. To do that, navigate to Settings > Apps > All > Google Play Store and tap on Uninstall updates. Then, you can go to http://www.apkmirror.com/ or http://download.technobezz.com/android/ and download the latest version of the app.
Google Play Store no connection error
Sometimes, Google Play Store is not able to connect to the Internet. You can solve this easily.
Method 1:
Go to Settings > Apps > All > Google Play Store, tap the Force Stop button, and then tap on Clear Cache and Clear Data.
Method 2:
The problem may occur if you changed your Gmail password, and forget to add a new password in Google Play Store. What you need to do is add the new password.
Method 3:
Make sure time and date are correct.
Method 4:
A fresh start will definitely fix the issue. What you should do is to perform factory data reset. Backup your data first because factory data reset will erase all your data, personal settings, and third-party apps. Navigate to Settings > Backup & Reset, and tap on Factory data reset. This will fix the problem, and your device will work flawlessly.
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