Common iPhone 5c Issues And How To Fix Them

Every smartphone comes with some glitches and issues, including the iPhone 5c. We know that even the smallest bug can be quite annoying, but fortunately, you can solve many issues on your own without too much effort. We are going to talk about the most common iPhone 5c problems and we are going to share the most effective ways to fix those problems.

Common iPhone 5c problems and their solutions

iPhone 5c Bluetooth issues

This is one of the most common issues in the smartphone world. Some users reported they can’t find the Bluetooth pairing device or they can find the device but they can’t establish the connection. Let’s see the potential solutions.

Method 1:

Toggle Airplane mode

Method 2:

Toggle Bluetooth

Method 3:

Press and hold the sleep/wake button and move the slider to turn your device off. When the phone is off, press and hold the sleep/wake button and turn your iPhone 5c back on.

Method 4: 

Forget the device you are trying to pair with by going to Settings > Bluetooth, then find a device, tap on (i) next to it and tap on “Forget this device”, confirm the action. Find the device again and try to establish the connection.

Method 5: 

The next thing you should try is to reset network settings. Go to Settings > General > Reset and tap on the option “Reset network settings”.

Method 6:

Check the manual for the Bluetooth pairing device and see if its software can be updated.

Method 7:

Update iOS if there is a new version available for download.

Method 8:

If nothing else works, you may reset all settings. With this step, the data you stored on your iPhone 5c won’t be deleted. Go to Settings > General > Reset and tap on “Reset all settings”.

See also: 5 Ways To Fix iPhone 5c Bluetooth Pairing Issue 

iPhone 5c cellular data issues

Quite a few users said they can’t connect to the network, or if they do connect the established connection is too slow or keeps dropping.

Method 1:

Go to Settings > Cellular, turn it off and then turn it back on.

Method 2:

Go to Settings, turn the Airplane mode on, wait a couple of seconds and then turn it off.

Method 3:

See if the carrier settings update is available by going to Settings > General > About.

Method 4:

Re-insert the SIM card.

Method 5:

You may reset network settings, and to do that go to Settings > General > Reset and tap on “Reset network settings”.

Method 6: 

Restart your device.

Method 7:

If there is a new version of iOS, upgrade your device.

Method 8:

Reset all settings by going to Settings > General > Reset and tapping on “Reset all settings option”.

iPhone 5c keeps restarting

This is a quite annoying problem as you can’t use your phone normally. Before you visit the Apple Store try the potential solutions are listed below.

Method 1:

Toggle Cellular and the Airplane mode.

Method 2:

Update all the applications on your device.

Method 3:

If you noticed that your device is restarting when you are using a specific app, delete that application. Find its icon on the Home screen, tap and hold it and when the app jiggles and an “X” appears, click on it to delete the app.

Method 4:

Updating iOS is essential, as the new versions fix the bugs, so if there is an update make sure to download and install it.

Method 5:

“Connect your iPhone 5c to your computer, and iTunes will recognize your device in seconds. When that happens, choose Restore.”

Method 6:

If nothing else works, perhaps it’s time to set up your device as new. To do that you need to erase all content and settings. Backup what’s important to you, and then go to Settings > General > Reset > Erase all content and Settings. When this is completed, follow the steps on the screen and then set up your iPhone 5c as a new device.

iPhone 5c freezing while charging

If you noticed that your iPhone 5c is freezing while charging, try these solutions.

Method 1:

Remove the case if you use it.

Method 2:

Try not to use your device when it’s charging.

Method 3:

Always use the original charger that came with your iPhone 5c when you purchased it.

Method 4:

If you have been charging your phone using the wall charger, try to connect it to your computer and charge it that way and vice versa.

Method 5:

Upgrade your device to the latest version of iOS.

Method 6:

If the above-mentioned solutions don’t work, erase all content and settings but first, backup your files. Go to Settings > General > Reset > Erase all content and settings. Wait until it’s completed, and then set up the phone as new.

iPhone 5c no service issue

If you see No service on your iPhone 5c, try these solutions.

Method 1:

Navigate to Settings, turn the Airplane mode on and turn it back off.

Method 2: 

Make sure the cellular data is turned on by going to Settings > Cellular.

Method 3: 

See if the carrier settings update is available. To do that, go to Settings > General > About.

Method 4:

If you are in a foreign country, you need to make sure that your iPhone 5c is set up for data roaming. Navigate to Settings > Cellular and tap on Data roaming.

Method 5:

Restart your iPhone.

Method 6:

Re-insert SIM card.

Method 7: 

Open the Settings app, tap on General, tap on Reset and click on Reset network settings. This will reset VPN and APN settings, cellular, Bluetooth and Wi-Fi settings.

Method 8:

Upgrade your iPhone to the latest version of iOS.

iPhone 5c showing incorrect time

The same issues bother all iPhone owners, such as problems with Bluetooth or cellular data, but this particular problem mostly occurs on iPhone 5c.

Method 1:

“The first thing you should try is this: tap on Settings > General > Date & Time, turn off/on the option Set Automatically.”

Method 2:

“If the previous solution did not help again go to Settings > General > Date & Time. This time, do not toggle Set Automatically, just turn it off and leave it that way.”

Method 3:

If you noticed the problem after you downloaded some third-party app, delete that application. Find the app’s icon, tap and hold it and then click on “X” when appears to delete the app.

Method 4:

If you are using a third-party clock app, force that app to close. To do that, tap on the Home button two times, swipe left to find the application and then swipe up to close it.

Method 5:

Restart your iPhone 5c.

Method 6:

Update iOS software on your device.

Method 7:

If the listed solutions didn’t solve the problem, you should give your device a fresh start by erasing all content and settings. As everything will be deleted, make sure to backup your files. Then, go to Settings > General > Reset and tap on Erase all content and settings. This may take a couple of minutes, and when it’s completed, follow the on-screen steps to set up your phone as new.

iPhone 5c poor battery life

Every smartphone owner will start looking for ways to fix poor battery life after some period of time. Let’s see how to improve the battery life and make it last longer between charges.

Method 1:

Turn off Wi-Fi when not in use. If you don’t do this, your device will constantly look for a network to connect to.

Method 2:

If you don’t need the Bluetooth, turn it off.

Method 3:

Reduce the level of brightness by going to Settings > Display & Brightness and then move the slider.

Method 4:

“If you turn off location services, you will be pleasantly surprised with the change. To do this, go to Settings > Privacy > Location Services, and choose the off option.”

Method 5:

Go to Settings > General > Accessibility and turn on Reduce motion.

Method 6:

Turn off notifications for some apps. To do that go to Settings > Notification center.

Method 7:

Disable Background app refresh. You can turn off this feature completely, or you can turn it off only for some apps. Go to Settings > General > Background app refresh.

iPhone 5c can’t send or receive messages

Some users complained about this problem, and here are several potential solutions.

Method 1:

“There are a few methods you can use to send the messages such as iMessage, send as SMS, and there is also MMS messaging. It is vital to have all these set to on. In order to check, go to Settings, and tap on Messages.”

Method 2:

Make sure the contact you are trying to send the message to is not on the block list. Navigate to Settings > Messages > Blocked.

Method 3:

Toggle iMessage. Turn it off, wait for a few seconds and turn it back on.

Method 4:

“Click on Settings > Messages > Send & Receive. You will see the Apple ID, click on it, in order to sign out, and then, sign back in.”

Method 5:

Press and hold the sleep/wake button, then move the slider to turn your phone off. When the device is off, press and hold the sleep/wake button and turn it on.

Method 6:

See if there is a carrier settings update available. To do that, open the Settings app, tap General, tap About.

Method 7:

If there is an iOS update available, make sure to download and install it.

Method 8:

“If you have too many saved messages you exchanged with someone, you should delete them. If you want to keep something, take a screenshot. Once you delete the conversation, try sending the message again.”

Method 9:

As you probably already know, when nothing else works, you can erase all content and settings. First, backup your files. Go to Settings > General > Reset > Erase all content and settings. This may take a few minutes. When the erasing process is completed, follow a few simple on-screen steps and set up your device as new.

iPhone 5c not syncing issue

Here are several suggestions what to do if your iPhone won’t sync with iTunes.

Method 1:

Restart your iPhone 5c.

Method 2:

Make sure that you have the latest version of iTunes.

Method 3.

Close the iTunes software and launch it again.

Method 4:

Restart your computer.

Method 5:

Set up your device as new. To do that, you will have to erase all content and setting, but first backup your files. Then, go to Settings > General > Reset > Erase all content and settings.

iPhone 5c storage is full

When the storage on your device is full, your phone will slow down, and you won’t have enough space to upgrade your phone when needed. Here is how you can free up the storage space.

Method 1:

Move photos, videos and some music to your computer, and then delete those files from your iPhone.

Method 2:

Delete the apps you are not using. To do that, find the icon of the app you wish to delete, tap and hold it, and then when the app juggles and an “X” shows up, click on it and the app will be deleted.

Method 3:

“If you have too many saved messages on your iPhone 5c, once you delete them you will free a lot of space, especially if there are many group messages with photos and videos.”

Method 4:

Clear Safari cache and data. Go to Settings > Safari > Cookies and Data.

iPhone 5c won’t update or download apps

This issue bothered many iPhone users, including the owners of iPhone 5c. If your device won’t update the apps you have installed, or if it won’t download new apps, try the solutions below.

Method 1:

If there are many apps that are running in the background, you should close a few. To do this, tap the Home button twice, and then swipe left to go through the apps that you have been using recently. When you find the app you wish to close swipe up.

Method 2:

Go to Settings, tap on Date & Time and set them to automatic.

Method 3:

Open the Settings app, tap on Wi-Fi, find your Wi-Fi network and click on (i) and then tap on Renew Lease.

Method 4:

“Go to Settings, and choose iTunes & App Store, click on the Apple ID, and Sign Out. Once you are done, click on the App Store, browse the apps and choose the one you wish to download. The message with new terms of service will appear, so make sure to click on Accept.”

Method 5:

Update iOS software to the latest version.

iPhone 5c no sound during calls 

There are several potential solutions if you don’t hear a sound during a phone call.

Method 1:

“The best place to start is to adjust the volume. You can do that while you are on call, with the volume buttons located on the side of the iPhone 5c.”

Method 2:

Go to Settings, Bluetooth and turn it off.

Method 3: 

If you use the case for your iPhone 5c, remove it.

Method 4: 

“If you noticed any debris or dirt in the headset jack, or in the receiver, you should dust it off. To do so, you can use a small brush.”

Method 5: 

There are tons of problems that can be fixed with a simple restart, so turn your phone off and turn it back on.

Method 6:

Backup your files and make sure that you have the latest version of iTunes.

• Connect your iPhone 5c with your computer (use the cable that came with your device)
• When your iPhone appears in iTunes, select it
• Click Restore in the Summary panel
• Click Restore again to confirm the action
• Once your device is restored to the factory settings it will restart
• Set up your device as a new device.

iPhone 5c Wi-Fi calling issues  

Being able to make calls over Wi-Fi is a pretty cool option, but some users reported they can’t place a call.

Method 1:

You need to make sure that you carrier offers this feature. You can see that here.

Method 2:

Next, see if the feature is turned on. Go to Settings > Phone. If it’s on, disable it and then turn it back on.

Method 3: 

Turn Wi-Fi off and then turn it back on.

Method 4:

Go to Settings, turn the Airplane mode and then turn it off.

Method 5:

Connect to a different Wi-Fi network and try to place a call.

Method 6:

Restart your router. Turn it off, wait 15-20 seconds and turn it back on.

Method 7:

Restart your iPhone 5c.

Method 8:

Go to Settings > General > Reset and tap on Reset network settings.