5 Ways To Fix IPhone Cannot Call Or Receive Calls On FaceTime

By Bogdana

First Published on July 13, 2018

This article is 7 years old.

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FaceTime is gladly used by many iPhone consumers. Most of the time, everything will work perfectly, and without any glitches, but there are some situations in which FaceTime won’t behave as you want to. If you cannot receive a call or make calls, there are several things you can do, to make the problem disappear. We prepared 5 ways to fix iPhone cannot call or receive calls on FaceTime. Follow solutions we provided carefully, and you will eventually find the one that works for you.

5 ways to fix iPhone cannot call or receive calls on FaceTime

Source: ourimgs.com

Solution No.1: Check time and date

If the time and date on your iPhone are not set correctly, that may cause the problem with FaceTime. Go to Settings, choose General, and then Date & Time. Choose Set Automatically.

Solution No.2: Restart your iPhone

In some cases, the glitch occurs for no apparent reason, but after you restart your iPhone, it may disappear completely. Press and hold the sleep/ wake button, when slider shows up, turn off your device. Wait 10 seconds, and turn it on.

Solution No.3: Restart your modem and router

When people make or receive FaceTime calls, they usually use Wi-Fi. If something does not work, and if you cannot make calls, maybe the problem is with your Internet connection. Turn off your modem and router, wait for a couple of seconds, and turn them back on. Try to make a call again.

Solution No.4: Update iOS

Check if you have the latest iOS version. You can perform the update wirelessly. Frist, plug your iPhone to a power source. Go to Settings, choose General and click on Software Update.