Common Huawei Honor 8 Problems And Their Fixes

When the Chinese manufacturer Huawei introduced Huawei Honor 8, its amazing features instantly won the hearts of many users. It works pretty well, but some issues now and then are nothing strange.

So, in this article, we have discussed the most common Huawei Honor 8 problems and their fixes.

See also: Common Huawei Mate 9 problems and their fixes.

10 Common Huawei Honor 8 Problems and Their Fixes

Problem 1: Fast battery drain issue

The fast battery drain issue is one of the most common problems with Huawei Honor 8. By using demanding applications or playing games, it is natural for the battery to decrease quickly. If you face this issue for any unknown reason, these solutions may help.

Solutions:

• First, restart the device. This can fix any minor software glitches and resolve the battery issue.
• Next, head towards Settings > Device > Battery and check what all apps are using and the amount of battery. If any app is using an unusual battery amount, then this might be the culprit causing this issue. Uninstall the app and check if the problem is resolved.
• Lower the display brightness as it can save some juice on the device.
• Turn off Wi-Fi and Bluetooth connections when not required, as they generally consume a large amount of battery.
• Location services are to be optimized for better results. Go to Settings > Location > Mode and choose Battery Saver Mode for a better result.
• Use the Greenify app. This application places all apps in hibernation mode and only activates them as you launch them.
• Finally, perform a factory reset.

Problem 2: Overheating issue

Honor 8 overheating is another prevalent issue faced by many users. It was reported that the phone generally overheats for no apparent reason. Many workarounds can be used to alleviate the problem. Read the possible solutions below.

Solutions:

• Restart the Huawei Honor 8 first.
• Lower the screen brightness.
• Enable the developer option by going to Settings > About phone and pressing the build number several times until the Developer Option is enabled. You will see various options under Developer
  Options. Lower them to limit overheating issues.
• Remove the case if you are using any.
• Also, if your phone contains any live wallpapers or widgets, it is best to disable them.
• Do not use the phone while in charge.

Problem 3: Wi-Fi won’t connect

Wi-Fi issues are unfortunately pretty common, not just on Huawei Honor 8 but on all other smartphones. Here are the fixes for that.

Solutions:

• There might be many reasons for Wi-Fi issues. However, try to restart the device first and then reset the router and modem.
• Reset the network settings once by going to Settings > Backup & reset > Network settings reset > Reset Settings.
• Also, reset the APN settings by going to Settings > More >Cellular networks > Access Point Names > Menu and tap on Reset to default.
• If it still will not connect, turn on the Airplane mode once and then turn it off.
• Use a Wi-Fi analyzer to see the crowded network; you will then be able to switch to the less crowded one.
• Forget the Wi-Fi network and set it up again by going to the settings menu.
• Finally, perform a factory reset.

Problem 4: Videos keep crashing

Do the videos you stream or play on your Huawei Honor 8 crash frequently? Well, you are not alone, as many like you have reported the same issue. The good news is that this can be fixed quite easily.

Solutions:

• Restart your Honor 8 phone first.
• Next, ensure that the videos you watch are in 3GP, MP4, RM, WMV, RMVB, and ASF, as these are formats supported by Honor 8.
• Also, try uninstalling the app once and then reinstalling it to see if it fixes the issue.
• Wipe the cache partition of your device by putting the device into recovery mode.
• Finally, perform a factory reset. If this option does not work, visit a technician or contact customer support.

Problem 5: Honor 8 recording problem

Multiple reports of users experiencing video lags or stutters while recording, especially on Instagram and Snapchat, have been noted. If you face the same issue, read below for some tips on fixing it.

Solutions:

This problem might happen for many reasons; overheating is one of the leading causes. So, your aim should first be to cool down the device and camera.

• First, restart the device.
• Next, see if any particular third-party app is creating the issue. To check, boot the phone into safe mode and see if that Honor 8 recording problem is still happening. If not, try searching for the culprit app and uninstall it.
• Check if the camera is working fine because it can happen if the camera gets overheated.
• Overheating the battery can also cause this issue. Dial *#*#2846579#*#* to determine if your battery is overheated.
• Update the software by going to Settings > About Phone > Software update.
• Clear the cache and data of the device.
• Perform a factory reset.

Problem 6: The fingerprint sensor is not working

Huawei has located the Fingerprint sensor on their Honor 8 device at the back to maintain more security. However, many have claimed that this sensor does not work. Here are the possible fixes.

Solutions:

• First, restart the device. Afterwards, check if the issue related to the fingerprint sensor on your Huawei Honor 8 device has been resolved.
• Next, re-configure the sensor by going to Settings > Fingerprint ID > Fingerprint.
• But if your settings menu does not include the Fingerprint ID option, perform a factory reset by going to Advanced Settings > Save & Reset > Restore Factory Default.
• You can also contact customer support if the stated solutions are not enough for you.

Problem 7: Smart Key is not working

Huawei has integrated a smart key into the Fingerprint Sensor. Several users have stated that their Smart key stops working once they have performed a factory reset on their device. This is a small software issue and can be fixed easily.

Solutions:

• Restart the device and then go ahead and perform other methods.
• The Smart key requires a reconfiguration. Go to the Settings > Smart assistance > Smart key to configure the smart key.
• You can also go to the settings> Fingerprint ID > Slide gesture and show the notification Panel to make the required changes.

Problem 8: Music can’t be transferred

Are you using a USB cable to transfer music from your Honor 8 to your PC, and are you facing issues related to that? While many have claimed that they cannot transfer music to their PC with a USB cable, many have also stated that the music is not transferable from the PC to the Honor 8 device. Well, here are the solutions for that.

Solutions:

• First, restart the device as this can happen due to software issues. If this is the case, a quick restart will fix the device.
• Another reason this transfer may not happen is because the USB debugging option is disabled.
• So, go to the Settings > About Phone and tap on the build number a few times to enable the Developer option. Once this option is enabled, go to the Developer Option > Debugging and then turn on the USB debugging.
• You can also use HiSuite to transfer music on your Huawei Honor 8 device.

Problem 9: Notifications are not displayed

Some users have reported that the notifications are not displayed for some apps, creating a big issue. However, there are simple and easy fixes for this.

Solutions:

• Huawei has integrated a feature on their Honor 8 device to save battery. Unfortunately, this can give rise to the issues above. Therefore, go to the settings > battery settings > protected apps and add the apps for which you want to receive notifications.
• If that does not fix the issue, go to Settings > applications > Advanced Settings and tap on Ignore Battery Optimizations. Next, press Accept > All Applications, choose the apps you want to receive notifications for, and press Select.

Problem 10: Echo during a call

Some echo users have been experiencing echoes during their calls. Here are some possible fixes:

Solutions:

• First, restart the device.

This problem occurs primarily due to the pre-installed app TalkBack. So, uninstall it to see if the problem is solved.

See Also: Common Huawei Honor 6 problems and their fixes.