5 Ways To Fix ITunes Connection To The IPhone Was Reset

By Bogdana

First Published on August 25, 2018

This article is 7 years old.

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Many times, when you are trying to sync your iPhone to iTunes, you may get all kinds of errors, and one of them says that you cannot sync your device to iTunes, because the connection was reset. As an iPhone user, you probably faced some of the errors before, and you know there are potential solutions, as always. In the text you will see below, there are 5 ways to fix iTunes connection to the iPhone was reset we prepared for you to try. Check them out, and see if any of them will make a difference, because it usually does.

5 ways to fix iTunes connection to the iPhone was reset

Source: pcworld.hu

Solution No.1: Restart your iPhone and your computer.

With simple restart of your device and your computer, the error may be gone, which is why this simple step can fix the problem.

Solution No.2: Update iTunes.

For any type of error you have related to iTunes, the key may be the iTunes update. If there is a new version available, download and install it. To do this, open the program, and in the menu find Check for Updates. This is for both, Mac and Windows users. You know how to do this, since you have probably done it many times before.

Solution No.3: Change the USB port.

The next thing you can try is changing the USB port. Simply unplug the cable from the current port, and plug it into another one. If that does not solve the problem, unplug all devices you don’t currently use from other USB ports.

Solution No.4: Change the cable.

Another reason why you may get this error is because your cable is faulty. If you don’t have another cable, borrow it for someone, just to be sure what the problem is.

Solution No.5: Reset Sync History.

In order to do this:

Disconnect your device from your computer, and open iTunes software
Click on Edit, and choose Preferences
Click on Devices, and choose Reset Sync History
Turn off iTunes
Connect your iPhone again

In case that these 5 ways to fix iTunes connection to the iPhone was reset did not change anything, make sure to visit one of the Apple stores to get some advices.